Delivery and Returns
Delivery
All orders are sent from our distribution centre in Bristol. Delivery Charges are shown below.
UK Mainland |
Southern & Northern Ireland, Scottish Highlands and Isle of Wight |
|
STANDARD DELIVERY |
NEXT DAY DELIVERY |
STANDARD DELIVERY |
£3.95 |
£5.95 |
£9.95 |
4 working days* |
Next working day* |
4 working days* |
Signature may be required. |
Signature may be required. |
Signature may be required |
* For orders placed by 12:00hrs Monday to Friday.
In some instances we may choose to upgrade your delivery from “Standard” to “Next Day”. If we do so there will be no charge to you.
If an order does not arrive on time please email info@stylefast.ocm
Returns
Change of Mind: In the event that you change your mind and wish to return a Product you must notify us within 7 working days. The Product must be returned at your own cost in its original packaging in a re-saleable condition. A refund will be made for the price of the returned Product(s). Unfortunately under these circumstances we are unable to refund the Delivery Charge.
Faulty or Damaged Products: You may return any Product which has any manufacturing fault which materially reduces either the function or appearance of the Product when in normal use. In this case you must notify us within 21 days and you may request a replacement or a refund. A refund will be made for the price of the returned Product(s) and in the event that you are returning all Products, we will also refund the Delivery Charge. We will also pay the equivalent of standard rate postage for the return of the Product(s).
Not Fully Satisfied with the Product: At the end of 30 days following receipt of a Product if you are not fully satisfied with it you may notify us and return the Product to receive a full refund less £15 handling fee.
Return Process:
- If you wish to make a return please notify us by sending an email to info@stylefast.com and we will provide you with a return authorisation and assist with return where appropriate.
- Products will be returned to our distribution centre in Bristol at the address shown below.
- Following receipt, you will be notified of your refund following inspection by the returns team. We aim to process returns within 10 working days following receipt of the returned product.
If you have any questions concerning returns please send an email to info@stylefast.com and we will respond in writing or call you back if you prefer.
Return Address
Stylefast Returns,
Unit 7 Avonside Industrial Park,
Avonside Road,
St Phillips
Bristol,
BS2 0UQ